There is someone who takes on the often arduous and unpleasant task of collecting outstanding receivables for you: an external service provider who establishes telephone contact with your customers professionally on your behalf, a trained representative of legitimate interests who listens to your defaulting customers and pursues the goal of separating the ‘good’ from the ‘bad’ receivables. This person also aims to recover legitimate receivables as quickly as possible and have those which have been disputed checked so that unjustified assignments to conduct out-of-court collection activities are avoided.
The objective is to enhance the external image of your receivables management and establish an additional information channel by carrying out an efficient and effective default action. In this way you not only receive information about your defaulting customer’s liquidity position, but can also recognize and properly control receivables that have already been disputed before any assignment to collect them out of court has been awarded.